Customer Service

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At Inteum, we have a knack for top-quality customer support. Year after year our customers agree: Inteum is the best in the business! So whatever you require, whether implementation, training, or technical support, Inteum is ready to help.

Inteum’s professional consulting team is here to help you. Our training staff has in-depth experience gained from many years combined experience managing various technology transfer offices. In addition to answering your questions via phone and e-mail, additional resources include:

• Inteum Advantage Package
• Online help with the User Manual included in the database
• Field specific help with Tool Tips built into the system
• Account Managers who are assigned as company representatives for each site
• Webinars which are offered on various topics each month
• Web Interactive Training to accommodate busy schedules
• Onsite Training customized for your needs
• Regional Training customized for participants needs
• Community Listserv free for current subscribers
• User Community Forum as a resource in which to connect with other industry professionals and is accessible within the system.

Contact us to find out more!