Professional Services

Resources for the Inteum Community

We have a variety of resources available for our clients designed to deliver the highest possible value from the Inteum Solution and our suite of professional services.  Simply click on the area to the right you want to explore.  Not sure where to start?  Just get in touch with us and we’d be happy to discuss the various options available to you.

Help & Support

Technical questions? Contact support@inteum.com

Inteum Company provides world-class customer support. We focus on delivering personal, knowledgeable, and prompt service. All new sites are assigned an Account Manager as your first point of contact for any questions you may have during implementation, training and on-going support.

In addition to answering your questions via phone and e-mail, you can also log in to Inteum Central to access the resources outlined below.  View context sensitive help files, watch tutorial videos, and access other educational resources.

 

Inteum Help Files

From data entry, to managing e-mails, to installation requirements, this has everything you need with informative visuals and in-depth descriptions.

Tutorial Videos

More of a visual learner? Whether it’s financials, reporting, or organizing results, our library of tutorials lead you through all the great features of Inteum.

Educational Resources

Info-packed webinars lead by our expert Inteum team members as well as helpful user tips and release announcements.

 

Professional Services

We offer exceptionally comprehensive software and related services from the most experienced professional team in the industry. We understand the needs of our clients and are constantly delivering top-quality service and efficient solutions.

Implementation & Data Migration

Getting started with a new software system can be daunting.  At Inteum, we make this process as easy as possible for you.  Our implementation services are designed to assist you every step of the way and assure a smooth transition for your office. We handle data migration seamlessly from legacy or other commercial systems into Inteum, assist with Inteum set up, and provide expert training for your staff.

 

Training

  • Web Interactive Training (WIT) on topics determined by your institution
  • Monthly webinars
  • Onsite training customized for your needs
  • FREE Annual User Group Meetings
  • Regional Training
  • Online Certification Courses
  • Community Listserv with weekly User Tips

Questions?